Concierge Security

Whether your facility is an urban office building, residential location, or hotel, Twin City Security can meet your safety and security needs. We custom tailor our safety and security strategies to each individual client, so you can be sure that your unique needs will be met. We are available and work closely with business management to ensure that our doorman security and concierge security services function smoothly.

For over 40 years, Twin City Security has provided high quality concierge and doorman security services to business across the country. Our extensive experience and time in the industry has taught us how to create effective, highly personalized security services. At Twin City Security, each client is given individual attention throughout the process of assessment, design, and implementation of doorman security and concierge security services.

We recognize that every client is different. An apartment building might require a single doorman, while a large high-rise office complex might need a full desk staffed by multiple officers in professional attire. While some locations may be chiefly concerned with preventing crime and controlling building access, others may need a much more comprehensive plan including service to the general public, emergency response, and more.

Our concierge security officers are screened, trained, and assigned to the positions for which they are well qualified. Everything can be customized, including officer uniforms and daily duties. Doorman security officers perform a wide variety of duties depending on the location and needs of the client, including:

General Security

  • Regular or irregular patrols, interior and exterior

  • Gatekeeper duties

  • Enforce all rules and regulations

  • Handle any special circumstances or incidents

  • Inspections of outgoing trash by cleaning service

Controlled Access

  • Enforce procedures (IDs, badges, etc)

  • Maintain log of visitors/after-hours employees

  • Secure entrances and exits after hours

  • Open/close entrances and that start of each work day

Emergency Preparedness

  • Create and maintain loss prevention plans

  • Regular inspections of fire safety equipment

  • First response to fire and other emergencies

  • Design and implementation of evacuation plans

Partner with Facility Management

  • Daily and monthly incident and activity reports

  • Attend routine meetings with management

  • Supervise site security staff

  • Manage special events

Facility Staff and Visitor Support

  • Escort employees after hours

  • Assist with visitor and employee safety

  • Provide general service to public